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5.0

Based on 34 reviews

10:24 15 Jan 26

I went to Heritage Physiotherapy with lower back and hip problems that meant I could barely walk, let alone think about doing any weigh lifting. Nikki quickly got to the source of the issue and gave me exercises that allowed me to weightlift AND fix the problems at the same time.
Every session with Nikki has come with such warmth and a huge smile. I feel like she's identified and fixed much more than a tight lower back!

Trevor D

15:07 15 Dec 25

I have been seeing Nikki over the past year for back and knee problems that i have been suffering with for some time. Following a comprehensive review of my problems, Nikki set up a programme of exercises tailored specifically for me and which we review and up date on a regular basis. Nikki is friendly and caring and very professional and an excellent physiotherapist and i would have no hesitation in recommending her to anyone looking for a top class physiotherapist.

Nicola Platt

21:04 08 Dec 25

Nikki is brilliant. She’s supportive, friendly and professional. The sessions and the exercises she recommended really helped. I would absolutely recommend her.

Kayleigh McLauchlan

08:52 17 Nov 25

We saw Katie for a peadiatric review. My little boy was premature so I just wanted to check that he was developing as he should. Katie was lovely, she introduced herself and played with my little one for a bit before assessing him. She was able to show me how to develop his skills further and reassured me that he was working on his kills perfectly as he should be. We haven't needed to go back but if we did need paediatric physio in the future Katie would be our first choice

Ian Simpson

19:30 25 Sep 25

Nikki is absolutely superb! From the very first session, she made me feel at ease with her professional, friendly, and caring approach. She takes the time to really listen, explains everything clearly, and tailors the treatment to suit individual needs. The progress I’ve made has been remarkable thanks to her expertise and encouragement. I couldn’t recommend Nikki and Heritage Physio highly enough – a first-class service!

Eamon Devlin

19:39 18 Sep 25

The Heritage team, including Nikki is outstanding. Expert diagnosis, effective treatment plans and service with a smile. Highly recommended.

Nina Humphreys

07:55 18 Sep 25

I have been seeing Nikki for an issue with my shoulder and neck area. She is knowledgeable and understanding, the sessions never feel rushed. Home exercises are available on an app which is great.

Sarah Tridgell

07:10 17 Sep 25

Nikki is absolutely brilliant. I'd had recurring shoulder pain for a long time - Nikki got to the heart of the problem right away. She gave me lots of simple, easy to fit in exercises to help improve the movement in my shoulder. Nikki really knows her stuff and is lovely and friendly. I really enjoyed our sessions and my shoulder is so much better. I would highly recommend!

Paul

14:48 16 Sep 25

I was recommended to Heritage Physio by my Personal Trainer due to shoulder problems becoming more prominent in gym sessions. Shannon was very helpful and positive in assessing and creating a plan to specifically address my shoulders, that did help in fixing one of them in the short duration I was her client.

Nick Penfold

22:30 05 Sep 25

Fantastic experience over the last 18 months with Nikki, assisting in issues with IT bands, rotator cuffs niggles and lower leg injuries. Have always felt listened to as a person as well as a client. Would highly recommend!!

Neil Jervis

10:54 05 Sep 25

I have been seeing Nikki since I had an Achilles operation at the beginning of the year and have really appreciated the hands on approach which has mixed setting of appropriate exercises with massage and ultrasound of the muscles and tendons effected by the operation which has really aided my rehabilitation and given me confidence that I am on the right path to full recovery and getting back to all the things I used to do. I chose Nikki as she had previously worked with my daughter who was suffering various issues due competitive gymnastics, she is brilliant working with children and puts them at ease and explains in an easy to understand way.

Stephen Eatwell

19:55 13 Aug 25

Nikki has been looking after me for the last couple of months since my MRI results for my ankle. She has been nothing but a positive influence on me physically and mentally with her bubbly personality and deep knowledge and understanding of what is needed to help aid my recovery. I have noticed a vast improvement already and look forward to my continued rehabilitation with her.

Pedro Jose

08:44 20 Jun 25

I’d been dealing with persistent knee pain for a few months and had seen a physiotherapist through my insurance, but with no real improvement. Several people had recommended Nikki to me, so I decided to give it a go — and I’m so glad I did!

From the very first session, Nikki impressed me with her depth of knowledge and attention to detail. She quickly identified that the knee pain wasn’t the root issue at all — it was actually being caused by a muscle imbalance in the opposite leg, which was overloading the affected knee. Through a series of targeted tests, she was able to clearly pinpoint the problem and explain it in a way that made total sense.

She then built a tailored plan to address the imbalance, and within just a couple of weeks I felt a huge improvement. After months of frustration on the wrong treatment path, I finally felt like I was making real progress.

Nikki is not only highly skilled, but clearly passionate about what she does. She genuinely takes the time to understand your condition and your goals. I feel very lucky to have found her — thanks to her expertise, I’m now back on track with my training and moving forward pain-free.

Can’t recommend her highly enough.

JP Crilly

15:57 11 Jun 25

Nikki has done a brilliant job on my back. I have felt such a difference over the past 6 months. My only regret is that I did not come here years ago!

Gaynor Hussey

10:23 08 Apr 25

Shannon has been helping me to recover from a nasty knee injury, which followed an ongoing knee and back problem. She's been very thorough in her assessments and clear in her explanation about my issues and the rehab plan. She's very knowledgeable, patient and encouraging.

Ellie Challis

20:22 13 Jan 25

Nikki is incredible! I am so pleased I found her after having my first baby, she is so knowledgeable, skilled and a very kind, personable person all at the same time. I would highly recommend her services for anyone in need of her expertise.

Archie Newman

22:15 21 Nov 24

Nikki is really friendly with great advice

steve walton

12:09 20 Sep 24

Excellent service provided by Nikki. Was was very professional & quickly established the best course of physio treatment. Nikki is extremely friendly and makes you feel welcome from the minute you meet her. Would highly recommend.

Rachel Johnson

12:12 22 Aug 24

Nikki was welcoming and friendly and put me at ease. She listened to my concerns and gave a thorough examination of my feet. She was very reassuring and patiently answered all my questions and explained things to me in an accessible way. I would return to Nikki for any future concerns 😊

Adam

20:04 11 Aug 24

Nikki has a wealth of knowledge in her profession, she's very knowledgeable and supportive. After the first consultation she knew straight away what was up, and how to help me overcome a previous reoccurring lower back injury. She gave me a clear and concise set of exercises which then greatly aided and helped me with the confidence to go to the gym without going back to square one.

Richard Liddle

05:12 04 Aug 24

Been using Nikki for the last couple months and would highly recommend her. Extremely knowledgeable and professional and always able to fit appointments around work and other commitments.

Anna Roohi

10:03 02 Aug 24

I cannot recommend Nikki enough! I had a recurring issue with my back, however since seeing Nikki, touch wood, the pain has not reappeared! She is so attentive and really understands and isolates not just the problem but also the reasons of what is causing the issue.

Emily Juffs

13:53 31 Jul 24

Nikki is amazing! She is super welcoming and professional and has given great advise and exercises to help improve my hip. I used to get regular flare ups and these have almost completely gone. I look forward to her sessions and can't thank her enough for how much she has improved my physical health. Highly recommend!

Mary Smith

09:05 18 Jul 24

I have been attending Mamma Cubs for a few months, and it is the highlight of my week. Nikki is able to tailor the exercise to the group each week so it never gets boring, and I really enjoy learning about the changes in physiology that come with the postpartum stage. Having Chloe in the class to look after my 5 month old has allowed me to regain some “me” time, which is such a bonus compared to any other mum and baby class I have tried. I love seeing him laugh at the silly faces Chloe is pulling whilst I’m doing my exercises! The app is fantastic, and really helps me as a reminder of exercises between classes.

Linda Hughes

10:16 13 Jul 24

My name is Michael Hughes. Following a fall, in February, I injured my shoulders and was in a great deal of pain.The symptons were getting worse and I was having to sleep sitting up. I contacted Nikki and at my first appointment she explained that with treatment and exercise I would improve. Nikki was right and I have little or no pain and am sleeping well. Being 77 years of age, I had my doubts that I would recover but I can't thank Nikki enough for her help and support.

J Dick

14:25 14 May 24

Nikki is very welcoming and puts you at ease. Her analysis of my shoulder problem was spot on and on her advice I sought the advice of a consultant. Having recently had a series of treatment with another physio I can confirm that Nikki's sessions are significantly better value for money. I can recommend without hesitation.

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