Quality Assurance

Posted on |

Heritage Physiotherapy & Co are delighted to announce we are part of a national audit called the Physio First Data for Impact study. This project has been commissioned by Physio First (the trade organisation representing Chartered Physiotherapists in Private Practice in the UK) to enable private practitioners to quantify the effectiveness of the interventions they provide.

“The unique Physio First Quality Assured Practitioner (QAP) scheme enables physiotherapists to demonstrate what private physiotherapy can offer to patients, and how our skills, experience and treatment techniques can achieve the best outcome for every patient we assess and treat.” (PhysioFirst 2023)

Why are Heritage Physiotherapy & Co Participating in this research?

Heritage Physiotherapy & Co are dedicated to achieving the best outcomes for our patients. By using the data for impact study to statistically demonstrate the success of our rehabilitation interventions, we are helping to promote the effectiveness of our company as well as championing the effectiveness of physiotherapy in the private sector.

Please read the information from The University of Brighton below that explains more about this unique and important audit. If you have any questions, please email nikki@heritagephysiotherapyandco.com

What is Data For Impact and Quality Assured Practitioner Status?

Participating physiotherapists will ask their patients if they are happy for their treatment information (or data) to be included in the audit. To ensure compliance with GDPR regulation, we will only collect data that is necessary to perform the task. The University of Brighton is able to process personal data for the purposes of research, using ‘Public Interest’ as its legal basis for processing data. For further information, please see the University’s Privacy notice https://staff.brighton.ac.uk/reg/legal/other/Research_Privacy_Notice.pdf

What information is collected about our patients?

General details (including age, gender and occupation) Why physiotherapy is needed (the physiotherapist’s diagnosis of your condition) – What treatment was given and the results of the treatment – The discharge information (outcome of treatment and goals achieved)

Who collects this information, and who will have access to this data?

Your physiotherapist will collect the information and enter it onto a password protected national database which is held by an independent organisation, the University of Brighton. Whilst your name will be visible to the practitioner on their system, your name will not be transferred across to the University. Instead, an automated code (with no identifying information) is created for each patient record.

How is the information used?

The University of Brighton bring together and analyse data from participating physiotherapy practices across the UK. The university send a summary report of the national data to Physio First, and this is also available to the physiotherapist. The national data may also be published in academic journals or presented at physiotherapy conferences, however, you will not be identifiable within it.

Can patients refuse to give this information?

Yes. If you don’t want information about your care to be used, you have the right to request that it isn’t. This will not affect the care and treatment you are given. If you have any questions or concerns about the information collected, please discuss this with your physiotherapist. If you are happy for your information (or data) to be included, please can you complete the attached consent form and hand it to your physiotherapist. If your treatment is being carried out remotely, for example via video link or telephone, your physiotherapist will send you this information sheet and a consent form electronically. In order to provide your consent, please complete and return the consent form electronically or respond to their email clearly stating that you have read the Patient Information Sheet and that you consent for your data to be used as part of the national audit.

How will this impact me as a patient?

All the questions that are used as part of the audit form part of Heritage Physiotherapy & Co’s initial assessment. Therefore, you will not be asked to fill out lengthy forms. With your permission we may contact you after discharge to document your improvement over an agreed period of time.

Thank you for taking the time to read about this audit. Please contact nikki@heritagephysiotherapyandco.com for more information.

Richard LiddleRichard Liddle
05:12 04 Aug 24
Been using Nikki for the last couple months and would highly recommend her. Extremely knowledgeable and professional and always able to fit appointments around work and other commitments.
Anna RoohiAnna Roohi
10:03 02 Aug 24
I cannot recommend Nikki enough! I had a recurring issue with my back, however since seeing Nikki, touch wood, the pain has not reappeared! She is so attentive and really understands and isolates not just the problem but also the reasons of what is causing the issue.
Emily JuffsEmily Juffs
13:53 31 Jul 24
Nikki is amazing! She is super welcoming and professional and has given great advise and exercises to help improve my hip. I used to get regular flare ups and these have almost completely gone. I look forward to her sessions and can't thank her enough for how much she has improved my physical health. Highly recommend!
Mary SmithMary Smith
09:05 18 Jul 24
I have been attending Mamma Cubs for a few months, and it is the highlight of my week. Nikki is able to tailor the exercise to the group each week so it never gets boring, and I really enjoy learning about the changes in physiology that come with the postpartum stage. Having Chloe in the class to look after my 5 month old has allowed me to regain some “me” time, which is such a bonus compared to any other mum and baby class I have tried. I love seeing him laugh at the silly faces Chloe is pulling whilst I’m doing my exercises! The app is fantastic, and really helps me as a reminder of exercises between classes.
Linda HughesLinda Hughes
10:16 13 Jul 24
My name is Michael Hughes. Following a fall, in February, I injured my shoulders and was in a great deal of pain.The symptons were getting worse and I was having to sleep sitting up. I contacted Nikki and at my first appointment she explained that with treatment and exercise I would improve. Nikki was right and I have little or no pain and am sleeping well. Being 77 years of age, I had my doubts that I would recover but I can't thank Nikki enough for her help and support.
J DickJ Dick
14:25 14 May 24
Nikki is very welcoming and puts you at ease. Her analysis of my shoulder problem was spot on and on her advice I sought the advice of a consultant. Having recently had a series of treatment with another physio I can confirm that Nikki's sessions are significantly better value for money. I can recommend without hesitation.
js_loader